Major trends in technology that could impact communication within your business include; voice over internet protocol (VOIP), web 2.0, and virtual networks. Unlike virtual networks, face-to-face (F2F) meetings provide limited support for global projects and establishments. Within virtual networks, a powerful infrastructure and high-speed data services are required from both network users to help prevent interruption of communication, which is likely on slower connections. Technologies used throughout virtual networks include; email, chat, phone, video conference, group calendars, and other electronic meeting systems. F2F meetings can be good to set the stage for a growing relationship. However, technological communication presents an opportunity for the relationship to continually develop.
Trust has been connected to the success of virtual software communication, and F2F communication is often beneficial in helping to establish trust and social ties. Trust is a requirement when working to build social ties and relationships, but difficult to build at a distance. Consequently, virtual teams have a difficult time establishing relationships and are often more prone to conflict. For global projects, individuals should be acquainted with one another prior to joining in virtual communication considering the original meeting builds trust. Considering most organizations have upgraded their structure to utilize technology and information processing systems, allowing local employees to work and communicate virtually can increase your business’s productivity by lowering delays in communication.