Based on questionnaires obtained by the opinions of marketing experts, it has been determined that marketing audits are a paramount factor in business success.[1] A marketing audit can be an important tool in discovering potential risks within your business’s activities. Within the marketing industry, understanding how or why to market to a certain demographic is a key component to creating a successful marketing plan. To conduct an effective marketing audit, the method should have four major characteristics which include it being comprehensive regarding function, environment, and productivity; independent from decision-making managers; completed using a structured, systematic approach; and that it should be carried out on a periodic basis. A marketing audit can improve your marketing management and business problems by helping to assess and evaluate your business’s marketing ability, strategies, performance and effectiveness, problematic areas, and opportunities.
Having the ability to find and understand your customer, competitor, and product potential will make the process of marketing your product or service much easier. A problem often found in businesses is that they don’t develop marketing strategies or perform preemptive audits. These businesses come to realize, in the middle of their marketing efforts, that they have no real plan or a way to monitor the effects of their marketing campaigns. Having a plan of action serves to pace and organize your marketing efforts. Regular audits can help you identify business strengths, weaknesses, opportunities, and risks specific to your industry and market. Furthermore, marketing audits can be used to direct the vision of your business, the value of products offered, and the effectiveness of current, previous, and future marketing efforts and organizational efficiencies. A good marketing audit should also assist with the implementation of a marketing strategy, and help in generating brand awareness and sales.
[1] Lipnická D., Ďaďo J. (2013). Marketing Audit and Factors Influencing Its Use in Practice of Companies (From an Expert Point of View). Journal of Competitiveness, 5 (4), 26-42. doi: 10.7441/joc.2013.04.02
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Dr. Elijah Clark (December 15, 2022). Marketing Audit [Web log post]. Retrieved from https://elijahclark.com/marketing-audit/