Once you have confirmed that the customer is a good fit for your business and the customer has requested more information and an estimate, you need to detail what the purchasing or contract phase looks like. The price estimate or sales collateral is the next step in the commitment process on the part of the customer. It should confirm everything you have already spoken about and solidify the deal.
There is no magic trick to selling. There shouldn’t be some big reveal. There is no tool for convincing and impressing. The price estimate or contract proposal is a confirmation, in writing, of what your business can do, how it will do it, when it will be completed, and why the customer specifically needs your product or services. It should be the final step prior to a contract being signed, and your business and the customer should both be confident that the deal will close – and soon.
— For more lessons like this, purchase your copy of Act Like a Business: Think Like a Customer by Dr. Elijah Clark from all major bookstores. —
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Dr. Elijah Clark (May 5, 2023). Set Expectations [Web log post]. Retrieved from https://elijahclark.com/lesson-172/
