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The key to successful management is to examine the marketplace environment and create profit opportunities that provide the potential growth and financial viability of the business.

Despite the importance of management, this area is often misunderstood and poorly implemented, primarily because people focus on the output rather than the process of management.

After looking at hundreds of small businesses and working on a number of them, I have seen certain patterns of conduct recur again and again that lead to eventual failure. If a company is in difficulty, it is almost always a management problem, scarcely ever bad luck.

A business operations manager has to act — and adjust. It’s a role suited for people who can be decisive while at the same time considering the overarching goals of the business and the needs of various stakeholders.

Once you have an idea of your business operations and how processes and systems flow, you can then begin implementing automation to handle your business marketing, operations, and customer service efforts.

Dr. Elijah Clark
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Cite this article:
Dr. Elijah Clark (June 4, 2024). Business management [Web log post]. Retrieved from
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