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Keeping customers satisfied requires:
• Keeping customers engaged in the sales process and current in the market.
• Educating customers on why they should choose you over your competition.
• Knowing the needs of your customers (through market research and testing) and satisfying those needs.

Not every customer is destined to be a life-long customer – but if you follow the tactics above, both you and your customer will be set up for a happy and productive relationship.

Dr. Elijah Clark
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Cite this article:
Dr. Elijah Clark (October 29, 2023). Keeping your customers satisfied [Web log post]. Retrieved from https://elijahclark.com/lesson-108/
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