Dallas Business Consultant Elijah ClarkDallas Business Consultant Elijah Clark

Internet marketing is key

Internet Marketing

Internet marketing is key when making sure that customers find your website. Without marketing, your website may randomly be found once everyone couple of months, but it will not generate high revenue for your business. You need to create as much exposure as possible to gain more clients. Just like a great job resume, it’s no good if you don’t send it out to employers. The same goes with creating a great website and not marketing it. If you can’t be found, you will not gain the customer. That is how simple it works.

Internet marketing is relatively inexpensive. Your business can reach a wide audience at a fraction of traditional advertising budgets. The nature of the media allows for consumers to research and buy your products and services at their convenience. Internet marketing gives your business the advantage of appealing to consumers in a medium that can deliver results quickly.

Email marketing reality

The Importance of a Website

According to Atmail.com, there are 196.3 billion emails sent every day, and 64 percent of those are spam. According to Salesforce, 95 percent of consumers use email, and 61 percent of emails are opened on smart devices. Email marketing helps to directly market messages to customers and potential customers using email related images.

Is email marketing important?

Email Marketing allows you to stay in-touch with your customer base and helps you use email to your advantage. To collect emails, you should offer your customers a sign-up form to request promotions and sales from your business. There is also the opt-in magnet that is used to create and manage special interest groups. This is great for targeting specific e-mail campaigns for your subscribers.

What about spam?

To comply with anti-spam laws, you need to add an opt-out link to the bottom of every campaign delivered. This allows subscribers to opt-out of future mailing list. Good email marketing reports are easy to use and can tell you how many emails were sent, opened, how many subscribers responded, and much more.

If done correctly through segmenting and triggers, email marketing can be the most affordable and rewarding marketing strategy you implement in your business.

Relevance Transparency & Usability

I just got back from Bali, and took some time while on vacation to look at why websites blow. Now as I watched them drive on the left side of the road in Bali, it made me wonder why some many websites are on the left side of the Web rather than the right side of the Web. It’s not as if websites mean to drive on the wrong side of the www, but so many sites do. Take for instance a site that is loaded up with what the site owner wants. Oh, it maybe riveting; however, reality meets fallacy. So how does a website get on the right side of the Web?

  • Fulfill what the visitor is searching for
  • Path the website’s purpose (meaning make a purchase, a signup, a phone call, produce a lead…)

In other words, website content has to crisscross a visitor’s perception that meets their quest.

Another detail deals with fitting the reason why your website was pulled. The person is expecting it to be their solution. So why is it then that so many damn websites not communicate what they are about? This made me go back and even look at a website that sells high-end animal houses. What I’m confused about is if it’s actually a blog or a retail site. Guess that’s why I have not purchased anything. Break it all down and you have an unusable website.

The moral of the story here:

  • Don’t make me think
  • Don’t make me leave your website
  • Don’t play stupid music
  • Don’t have pop-ups or pop-unders
  • Don’t bore me with your stupid videos
  • Don’t have that person popping up (what is that about?)
  • Don’t have your font so small that it takes a magnifying glass to read
  • Don’t have your keywords so stuffed that it reads like garble goop
  • Don’t make your website out of flash
  • And for dog’s sake make that website mobile optimized

Do you need seo?

Why does my company / organization / website need SEO?
A majority of web traffic is guided by three major search engines (Google, Bing, and Yahoo!). If your site isn’t found by search engines or your content isn’t optimized enough to be picked-up by their databases, you lose a great opportunity of marketing your website to potential clients or visitors. Whether your site provides services, content, information, or products, search engines are a primary navigation method for almost all Internet users.

Through experience and statistics, it is proven that search engine traffic can make (or break) a website’s or organization’s success. Targeted website visitors can provide revenue, publicity and exposure like no other. Investing in SEO, whether through finances or time, can create an exceptional rate of return.

Creating a business goal

The Business Objective

The objective of your business should be determined by identifying your five year or long-term goal with benchmarks. The goals should be outlined on a monthly, quarterly, or yearly premise and shaped by what your business must accomplish to be successful. In other words, the goals are the trajectory to accomplishing your objectives.

Business goal questions:

  • What are the short and long term goals?
  • What activities will the business undertake to meet them?

Once you can answer these questions, you need to create milestones so that you have a template to help reach your goals. If you can’t answer these simple questions, then your business is doomed to fail.

Don’t try to do everything

One of the biggest business mistakes I have ever made was trying to do everything myself. I wore the hats of the marketing department, sales, customer service, collections, technical support, developer, graphic artist, etc.

I understand that you may want to save money or may simply not have the financial support to hire someone else to complete additional task. However, do what you need until you can get help and then get the help. If you have to cut your pay temporarily to hire a project manager while you handle sales, you will be grateful in the end. Else, you’ll drain yourself empty and never have the time to do what you love.

Do yourself a favor and focus on what made you love the idea of being a business owner in the first place.

Personal Branding

Important of organizational branding
Brands are often an organization’s most valuable asset. A strong brand can generate a loyal consumer and positive sales. It is the responsibility of the marketer to create a brand that consumers view as positive and valuable. In order for the brand to be valuable to the consumer, it needs to simplify the decision making process and reduce the risk for the consumer. Positive branding can influence consumer behavior. Having a strong brand will result in better earnings and profit performance, which will generate greater shareholder value for the organization.

Personal brand in 21st century
Personal branding is important within the 21st century. Many hiring organizations research employees on the Internet and find unsettling information that could have been prevented by the individual had they monitored their personal brand. Personal branding can have a tremendous affect on how an employee, celebrity, or public figure is viewed. A negative brand can cause job loss, rejection, or public humiliation for individuals. To create a successful personal brand, individuals can research their name online to find and remove negative information associated with them. In addition, they could enhance their current online presence and create content that promotes their best assets. Furthermore, individuals could promote their brand by having peers and organizations recommend and bolster their positive skillsets to others. This can be done by networking and creating friendships with industry influencers.

Branding process
The term personal brand was first introduced in an article by author Tom Peters in 1997. The process was developed to help individual’s use critical thinking and analytical reasoning to enhance their career planning. Within brand credibility, third-party endorsements have a tremendous affect on generating credibility for individuals as well as businesses, which assist with spreading positive brand awareness. Individual branding is different in that it requires a positive attitude and relationship building. Unlike business branding, which recommends posting a social ad or banner on a webpage, billboard, and in magazines, personal branding requires networking. Networking can be done via social networks, local group meetings, and events. In addition, during these networking sessions the individual needs to be likable and must present good character.

Branding involves creating, maintaining, and enhancing brand awareness. Marketers can purchase advertising targeted at audiences based on behavioral indicators and key performance indicators. This method is often used in online social media spaces by large brands. This practice does not differ based on the type of product or if that product is a person or an intangible asset. In addition, endorsements help enhance consumers’ attitudes and behaviors toward the brand. Attitudes toward the brands message have an impact on the consumers’ purchase and behavioral intentions. To promote the brand, marketers could invest in advertising, which is a more general means of communication for promoting the brand.

A perfect example of marketing based on consumers’ brand attitude and publicity is the beats headphone brand. The brand was introduced without a large budget and focused on building credibility through celebrity and word-of-mouth. As the consumers accepted the credibility as positive, they spread word about the product as being a commodity to those interested in owning the popular brand. With the help of social promotions, celebrity credibility, industry targeted publicity, and brand messaging; the brand has developed into a multi-billion dollar company.

Marketing-oriented publicity enhances positive and negative cognitive responses of a buyer. A positive cognitive response enhances the brand messaging for the consumer, which has an impact on their purchasing decision. Consequently, a negative attitude and cognitive response toward the brand messaging reducing the likelihood of a consumer purchasing.

A personal brand is a presentation of an individuals unique skills, knowledge, experience, and expertise that make the individual memorable to other. These unique assets influence employers to hire and professionals to want to work with individuals. In order for individuals to expand their social brand and generate brand awareness, they can start by creating or cleaning up their social media pages. On social media pages individuals should not post anything that they don’t want employers to see. This includes both text and images. In addition to social media pages, individuals should create digital portfolios and personal websites. The benefits of these are that employers can easily find websites and it allows the individual to present themselves in favorable conditions.

In addition to creating and enhancing the personal brand, the individual should always monitor their brand activity. For instance, the individual can google their name and see what content shows. If the content is something unfavorable, they should contact the content poster or website and ask for it to be removed. Or remove it themselves if they have access.

Understanding Key Performance Indicators

KPIs are necessary milestones that can help measure your business’ accomplishments, communication, and how well your business is advancing toward its objectives and targets. Establishing and tracking KPIs are critical for measuring both short-term as well as long-term revenue return.

To analyze whether a KPI is relevant, use a SMART (specific, measurable, attainable, relevant, time-bound) criteria. In other words:

  • Is your objective Specific?
  • Can you Measure progress towards that goal?
  • Is the goal realistically Attainable?
  • How Relevant is the goal to your organization?
  • What is the Timeframe for achieving this goal?

KPIs are necessary to help develop realistic goals for your business and should be adjusted as necessary.

Impact of Reviews on Marketing Objective

Customer engagement is critical when working to develop brand awareness and increase sales. Negative customer reviews affect small businesses significantly more than larger businesses. Consequently, depending upon your business size, customer reviews may not always have a significant influence on your profitability. Additionally, reviews, whether positive or negative, do not have a significant influence on customers familiar with your business. Similar to a tree in the forest, a review alone is not going to gain or lose new business for a client, but can help to sway a potential customer to make a decision either way. Engaging with customers is a strategy recommended by marketing agencies to create a competitive advantage by building relationships with customers. If the objective of your business is customer acquisition, retention, or brand awareness, then customer reviews can affect your marketing strategy development.

Because of social media, customer feedback and reviews can quickly reach a broad audience and have an immediate effect on the success of your business’s marketing efforts. Due to the popularity of the internet, you can analyze and predict customer behaviors by using social networks and review-based websites. Your business should spend marketing dollars wisely, so gaining more reviews is not always as important as generating brand awareness through other reliable methods of marketing. Your marketing strategies should focus on relationship building with customers to better develop successful strategies for increasing customer loyalty and sales. However, you are likely not effectively accomplishing your marketing objective if you are receiving a significant amount of negative reviews.

Customer Marketing

Purpose of Marketing

Without marketing, your business is taking the risk of losing customers and revenue. Think of your brand, website, or artwork as a resume. You spend hours or days writing, designing, and editing it to perfection, not to mention the years of enhancing and refining your background with experience and education. After you’ve culminated and perfected your resume, what next? What’s the next step to ensuring that you land that dream job? The appropriate response is to send your resume to employers. In the context of business, that’s called marketing. You must market yourself to win the job. A terribly unattractive resume sent to potential employers has a higher probability of landing a job over a superb resume sitting in a drawer. Without marketing, you will waste time and money creating a great brand that never gets noticed.

Customer Marketing

If your marketing strategy is not structured on the purchasing needs and wants of your desired customer, you are missing the mark in marketing. An effective campaign is one that influences customers to make a purchase. The secret is to build trust and positive brand awareness through attractive and targeted marketing. Additionally, the campaign should aim at solving the customer’s hesitation to purchase. As customers make purchases, a trend will develop, outlining likes and dislikes based on what sells and what doesn’t.

A Hesitant Customer. All customers experience some hesitancy before making purchases. They don’t simply walk into a store or view a website and make a purchase without thinking about it. How long they hesitate is where you should focus your marketing. For example, a product discounted with a “One day only” stamp will make the customer spend less time debating the purchase because of the urgency of the deadline. If you want a today purchase, you should try marketing your product or service so that it positively influences the customer to decide and act quickly.

As a business owner, you have the responsibility to provide customers with the information they need to make a purchase. If presented effectively, the information you provide customers can persuade them to believe they need what your business is selling, even if the product is outside of their immediate desires or needs. In this sense, information used within your marketing efforts are responsible for shaping the needs and wants of your customers. The implication is that, through marketing, you can capitalize on your customers’ internal weakness and persuade them to make a purchase.

A customer purchase is often based on one of three factors; (1) whether the product or service will help the customer be more productive; (2) whether the product or service can satisfy the things or people the customer cares most about; or (3) whether it fulfills a desire or need.

When marketing, you should understand how your product can solve your customers’ problem or situation. If you know your customers’ habits, likes, or dislikes you can market based on how your product will fit into their lifestyles. From there, the customer will be less hesitant to make the purchase and will have a solid answer as to why they need your product.

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